How to Fix Zoom Not Responding on Windows 10

Are you experiencing issues with Zoom not responding on your Windows 10 computer? If so, there are several troubleshooting steps you can take to resolve this problem.

Firstly, it's essential to check and remove cache files on your Windows 10 computer. Over time, these cache files may become corrupted or grow in size, which can affect the performance of Zoom. To do this, follow these steps:

1. Press the Windows key + X and select Task Manager.

2. Under the Processes menu, you will see all running apps and background processes.

3. Identify the ones associated with the Zoom app and hit the End task button at the bottom.

4. Close the Task Manager app and restart your PC.

Another common issue that can cause Zoom not to respond is when other apps are running in the background and consuming system resources. If you have a Windows computer with low RAM, it's recommended to close any irrelevant apps before using Zoom.

Additionally, if you're attending long Zoom video calls on a computer with limited RAM (4GB/8GB), you should close unnecessary apps from the background to ensure that Zoom has enough resources to function properly.

If none of these steps resolve the issue, you may need to force close every Zoom app and its related process from the Task Manager. This can be done by following these steps:

1. Press the Windows key + X and select Task Manager.

2. Under the Processes menu, identify all running apps associated with Zoom and hit the End task button at the bottom.

It's also important to note that Zoom doesn't update itself automatically on your computer, so it's essential to manually check for and apply updates regularly. To do this, follow these steps:

1. Click on your picture/initials in the top right corner of the Zoom app.

2. Click Check for Updates.

3. Follow the prompts to update the Zoom app.

If you're experiencing issues updating Zoom, create a ticket for assistance. By following these troubleshooting steps and keeping your Zoom app up-to-date, you should be able to resolve any issues with Zoom not responding on your Windows 10 computer.

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